By Ken E. Mack, Mary Ann Crawford, Mary C. Reed

Each selection healthcare executives make needs to a minimum of permit the association to satisfy its challenge and to keep up its monetary viability. so simple as these standards sound, the normal decision-making technique is many times insufficient for the fast moving global of healthcare administration. within the upcoming booklet, authors Ken Mack, Mary Ann Crawford, and Mary Reed offer healthcare leaders with a seven-step method of increase selection making. integrated in each one bankruptcy are: Hands-on fabric instruments Worksheets Checklists the ultimate bankruptcy contains a real-life instance of using the seven-step decision-making process by way of a sanatorium and its physicians.

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Radford, K. J. 1975. Managerial Decision Making, 216. Reston, VA: Reston Publishing Company. Scholl, R. W. 2003. htm. STEPS 2 THROUGH 7 | 41 Sims, R. R. 1994. Ethics and Organizational Decision Making. Westport, CT: Quorum Books. , and D. Kahneman. 1986. ” Journal of Business 59 (4): S257, 271–75. Weiss, W. H. 1985. Decision Making for First-Time Managers, 156. New York: American Management Association. CHAPTER 4 Case Study: Decision Process for a Hospital-Physician Alignment This chapter shows a real-life application of the seven-step decision-making approach.

It also neglects longer-term problems. For example, executives of an organization that has been experiencing the need for additional bed capacity for ten years exhibit incrementalizing behavior when they make the decision to add a new wing only to those departments that are most vocal in expressing concern STEPS 2 THROUGH 7 | 33 about the lack of space within their service areas. This behavior lacks a big-picture view of facility needs, resulting in design-related operating inefficiencies created by incremental growth.

Olsen. 1982. Ambiguity and Choice in Organizations. Bergen, Norway: Universitetsforlaget. 56 | DECISION MAKING FOR IMPROVED PERFORMANCE Pelton, W. , S. Sackman, and R. Boguslaw. 1990. Tough Choices: The Decision-Making Styles of America’s Top 50 CEOs. Homewood, IL: Dow JonesIrwin. Philp, T. 1985. Improve Your Decision Making Skills. London: McGraw-Hill Book Company (UK) Limited. Radford, K. J. 1975. Managerial Decision Making. Reston, VA: Reston Publishing Company. , J. Richardson, and D. Metcalfe.

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